Warranty + Service
Our watches come with a two-year manufacturer’s warranty.
This warranty covers all parts, though damage caused by normal wear and improper use is excluded. If you wish to make a claim under warranty, please send your watch directly to us. Repairs can also be performed quickly and at very competitive rates outside the warranty period. We want you to be completely satisfied with your Botta-Design experience. If you have any questions or requests, please do not hesitate to contact us by telephone.
Important information about water resistance
Before being shipped, every Botta-Design wristwatch is tested for water resistance. The DIN 8310 and ISO 2281 standards contain precise specifications for water resistance information and testing procedures. Describing a watch as being "water resistant to 3 bar" or "3 ATM" means that the tested watch is able to withstand a pressure of 3 bar for a limited period of time (equivalent to a 30 m column of water bearing down on one square centimetre).
Service and repair
Botta-Design watches are extremely reliable and designed to give you pleasure for many years to come. To ensure that this remains the case, our service prices are fair and transparent, and clearly stated before you make your purchase.
All servicing includes new sealing material, a water resistance and an accuracy test.
Prices for quartz models
· Battery replacement: 12.50 €
· Movement replacement: 62.00 €
· Intensive cleaning of housing or metal strap: 17.50 €
Prices for automatic models
· Complete overhaul of movement (movement is dismantled, cleaned and freed of any abrasion, with parts replaced if necessary. Movement is fitted, oiled and adjusted): 98.00 €
· Complete overhaul of movement (as above) plus intensive cleaning and conditioning of housing: 128.00 €
Shipping costs Germany-wide 5.00 €; costs for other countries can be found in our shipping costs table.
Please contact us before sending in your watch to us: firstname.lastname@example.org
You can reach us from Monday to Friday
between 9 am and 6 pm:
Phone: +49 6174 961188
Fax: +49 6174 961189
Wir werden Ihre Anfrage umgehend bearbeiten.